Updated October 24, 2024
No Hassle Dog Training collects and uses personal information provided by clients and potential clients. Below is information about the information collected, why it’s collected, how it’s kept safe, and how you can contact us if you have any concerns about the data we collect. Please note: your information will never be given or sold to another person or company.
Typical Information Requested
- Name – to track clients/dogs
- Email – for communication with your trainer
- Phone Number – this is optional and is used to notify of late arrival to a session or emergency purposes
- Home Address – this is required for private in-home training only
We only request information needed to register the client for the appropriate service. As an example, if you register for a group class you will not be asked for your home address.
Payment Information
Payments can be made by e-transfer, cash, or online using debit or credit through Stripe. You can find Stripe’s privacy policy here.
Website Tracking
The company uses WordPress to host its website and receives some user data when visiting the website. Your IP address is tracked, the length of time spent on a web page and the pages you visited. You are not personally identifiable using this information but it helps me learn which pages (and services) people are most interested in and the IP address confirms you are local (allowing me to disregard any spam bots). Again, this information is not shared with any other company or person.
The company also uses Google Calendar to book private training sessions; clients enter their name, address and email address when scheduling. You can find Google’s privacy policy here.
Access to Your Information
It is your information and you have a right to it! Please email Amanda at barkatme@nohassledogtraining.ca to request a record of your information that is held by No Hassle Dog Training.
